Frequently Asked Questions
Before you order
What does Curio & Cheer sell?
We curate seasonal gifts and other curious finds. Product-specific details are shown on each product page.
How do I contact you?
Email unica.service@uwisetech.com and include your order number where relevant.
Where do orders ship from?
Orders may be fulfilled from a UK warehouse or shipped from China, depending on the product and stock position. The applicable route and delivery information will be shown before purchase.
Will my order include tracking?
Tracking is provided where available for the selected delivery route. The order confirmation or dispatch email will contain the tracking details when issued.
What are the delivery times and fees?
Current GB delivery information is still being finalised. Please check the product page and checkout before placing an order.
How do returns work?
See our Returns & Refunds page. The final policy must be reviewed and completed before the product is made publicly available.